Where do you ship from?
We ship from China via an (Air travel not water/land) express line called YunExpress

How long does delivery take to each country?
USA, NZ and UK Shipping Times: 9-15 business days
Canada and Australia Shipping Times: 9-15 business days

What does the 60-day money-back guarantee cover?
If you are not happy about the quality of the item, we will refund you! You must pay for your shipping back to our warehouse in China ($10 USD on average). We will refund you asap once the item is sent back to the warehouse (with your tracking ID).

Are you a real company?
Yes, we are a registered business in USA, Australia, UK and Canada

Do you have customer service support if I have any questions about the product?
Yes! Our customer service support are based in Australia and the Philippines to cater to both Eastern and Western time zones